🌐 Website Administrator — NDNA

Huddersfield | August 2023 – Present

As a Website Administrator at the National Day Nurseries Association (NDNA), I manage and maintain a diverse portfolio of digital platforms, supporting both internal stakeholders and external users. This role demands flexibility, technical expertise, and a proactive approach to problem-solving in a fast-paced, non-profit environment.

🛠️ Responsibilities & Achievements

• Website Management: Maintain and troubleshoot multiple websites, including WordPress, Drupal 7, and other third-party platforms.
• LMS Administration: Oversee and configure Learning Management Systems such as Moodle and Synap, ensuring smooth course delivery and user experience.
• CRM Integration: Work with Zoho CRM and ReadyMembership to streamline member and customer interactions.
• Reporting & Data Analysis: Create detailed reports using SQL and various platform-specific tools, supporting data-driven decision-making across departments.
• Custom Development: Implement front-end and back-end enhancements using PHP, JavaScript, and CSS, tailored to project needs.
• System Migrations & Testing: Lead technical testing phases and manage platform migrations, ensuring minimal downtime and optimal performance.
• Strategic Input: Evaluate new tools, features, and third-party services to enhance site functionality, making well-informed technical recommendations.
• Training & Documentation: Produce step-by-step how-to guides, video walkthroughs, and deliver training sessions to empower internal teams.